Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ninetalesofenchantment.com (the “site”).

Your Privacy is Important to 9 Tales of Enchantment

9 Tales of Enchantment respects and upholds the confidentiality of information and the privacy of individuals and is committed to user, visitor and customer privacy at ninetalesofenchantment.com.

Because we gather important information from our users, visitors and customers (collectively “customers” or “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing this Website, you acknowledge and agree to this Privacy Policy.


Information we collect:

We may require customers who visit and purchase from our site to provide us with their contact information, which may include but is not limited to the customer’s name, company name, address, phone number, email address, billing information, billing name and address, credit card number, and other information as detailed below under “Personal Information”. Besides the Personal Information, when you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. We refer to this automatically-collected information as "Device Information."

Why do we process your data?

You can opt out of providing this additional information by not entering it when asked or not using the site, although not providing it may hinder your ability to use the site. Device Information collected is used to provide and maintain the site and is used at the discretion of 9 Tales Of Enchantment. Personal Information can be used to contact you to further discuss interest in our company, the services we provide, and to send information regarding 9 Tales Of Enchantment, its partners, its products and other activities such as promotions and events. You may be invited to receive email correspondence by providing an email address. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes and/or law enforcement requests, or to conduct any business as 9 Tales of Enchantment, in its sole discretion, deems reasonable.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Keeping a Record of Personal Information

Depending on the product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns.

We may hold Personal Information for the following purposes:
- Internal accounting and administration;
- To supply you with information about your account including regular statements;
- To respond to inquiries;
- Enhancing customer service, product options and to improve product performance;
- Promotions, competition entry forms, redemption vouchers, and special offers where you voluntarily supplied your personal details;
- To administer sales records;
- To provide information about us, our products, services and special offers; and
- To analyse our website usage.

Managing Your Personal Information

You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. We take all reasonable steps to keep your Personal Information secure in a combination of secure computer storage, hard copy files and other records.

We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure. You have the right to access the Personal Information you have provided to us.

If you require details of your Personal Information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date then we will promptly correct it upon receipt of the changes from you.

Changes to Our Privacy Statement

From time to time, it may be necessary for us to review and revise our privacy statement.

We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the 9 Tales Of Enchantment website at ninetalesofenchantment.com

CONTACT US

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ninetalesofenchantment@gmail.com.